Training Articles from Broker Network
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Training and Competence
Training and Competence (T&C), or in other words, completing tests to prove that we can do what we have been doing for years. It’s a collection of pieces of paper showing an auditor that we can pass an assessment, which tells us what we already know, we can do our jobs, and pretty well at that.
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Coaching to better performance (1)
Demonstrating initial and ongoing competency of our employees is one key part of regulation. Now our training and competence schemes are fully operative we may have identified areas where individuals may need additional training in order to help them demonstrate their competency in a particular work area.
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Coaching to better performance (2)
In a previous article, the differences between training and coaching were reviewed along with the two main types of coaching – directive and non-directive. This article takes this subject a step further to consider when training and/or coaching is actually necessary or beneficial.